PRIVACY POLICY

The website www.cristianluchian.com respects the privacy of its visitors and clients and is committed to protecting the personal information collected in accordance with applicable legislation (Regulation (EU) 2016/679 – GDPR).

Data Controller

The entity responsible for data processing is SC Timeland Odyssey SRL, headquartered in Cluj-Napoca, Aleea Brațeș No. 6, Cluj County, registered with the Trade Registry under no. J12/232/2021, having Tax Identification Number (CUI) 43587058.

What Data We Collect

  • Identification data: first name, last name, billing and delivery address
  • Contact data: phone number, email address.
  • Transaction data: payment and invoicing information (processed via Netopia Payments).
  • Technical data: IP address, browser type, information about site usage (collected through cookies).

Purpose of Processing

  • Processing and delivery of orders.
  • Issuing invoices and managing payments.
  • Communication with customers (order status updates, responses to inquiries).
  • Compliance with legal and accounting obligations.
  • Improving user experience on the website.

Legal Basis

Data processing is carried out based on:

  • Performance of a contract (order processing).
  • Legal obligations (invoicing, accounting records).
  • Consent (newsletter subscription, marketing cookies).
  • Legitimate interest (site security, fraud prevention).

 Storage Period

Data is retained for as long as necessary to fulfill the purposes for which it was collected and in accordance with legal obligations (e.g., accounting documents – minimum 10 years).

User Rights

In accordance with GDPR, you have the following rights:

  • Right of access to your data.
  • Right to rectification.
  • Right to erasure (“right to be forgotten”).
  • Right to restriction of processing.
  • Right to data portability.
  • Right to object.
  • Right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP).

To exercise these rights, you may contact us at the email address provided on the website.

Data Security

Data is protected by appropriate technical and organizational measures. Online payments are processed through the secure Netopia Payments system, and www.cristianluchian.com does not store bank card details.

Cookies

The website uses cookies to ensure optimal browsing experience and for statistical analysis. Users can manage their cookie preferences through their browser settings.

Policy Changes

SC Timeland Odyssey SRL reserves the right to amend this Privacy Policy, with any updates to be published on the website.