DELIVERY POLICY

The products sold through www.cristianluchian.com are delivered under safe conditions, via a courier specialized in handling fragile parcels.

Delivery Time

Confirmed orders are delivered within 2–3 business days from payment confirmation.
In exceptional cases (weather conditions, peak periods, public holidays), the delivery time may be slightly extended; the client will be informed in advance.

Delivery Costs

Delivery is free of charge for all orders placed on www.cristianluchian.com.

Special Delivery Conditions

All products are properly packaged to ensure protection during transportation.
Each parcel is fully insured by SC Timeland Odyssey SRL.
Delivery is carried out by a courier specialized in handling fragile parcels.

Product Reception

Upon receiving the parcel, the client is kindly asked to check the integrity of the packaging.
If the parcel shows visible damage, we recommend refusing it and immediately notifying SC Timeland Odyssey SRL.
Any issue arising after the reception of the product will be resolved in accordance with the Return Policy available on the website.